FAQS
Q. What if the logo on my wheel is different than the one in the picture?
A The logo on my wheel is different than the one in the picture. Some wheels are sold with a variety of different logos, if you do not see your logo listed as an option please e-mail us at sales@wheelboyz.com.au and we will verify that the logo you are requesting is available. In some cases we will are able to provide you four new logos to achieve a matching set.
Q. Do the caps come with the screws attached to them?
A. The screws which hold the cap to the wheel are included when you purchase a cap unless otherwise noted in the comments section. Please note that your installer may have used cap locks instead of the factory cap screw/bolt. We provide only the factory hardware with the cap, you may purchase cap locks separately.
Wheel Accessories USA Return Policy. Also no warranty on accessories due to weathering or misuse
Please note: we pride ourselves in packaging your product in a manner that will prevent shipping damage. However, in the event the product is damaged you must report any shipping damage to the carrier within 48 hours of receipt, otherwise your right to file claim may be limited. Save all original packaging material if filing a claim.
Q. What is your return policy?
A. To return include a copy of your receipt and tell us why you are returning the items. You must pre-pay shipping at the point of return. Please send merchandise back via an insurable and traceable manner to:
Wheelboyz
Unit 1 & 2/2 Elderslie Rd,
Yatala, QLD 4207
Freight charges and a 15% restocking fee will be deducted from your refund. Items must be received by us within 15 days of delivery date for refund to be given.
Don't see your question here? Email us and we will respond ASAP.